Dear Insignia Team, I placed an order for two bags on 28th February. However, I received only one bag on 4th March. At the time of delivery, the rider informed me that it is normal practice for the company to deliver items separately to avoid heavy shipping. While the bag I received was in excellent condition and the quality is very good, it has now been 15 days since I placed the order and I have still not received the second bag ie. BS2202-Brown.